Poor communication costs companies up to $62.4 million a year.

And yet many organisations fail to prioritise building a culture which supports open and honest communication. One where people feel able to speak up without fear, and channel conflict into change.

It’s not easy to build a culture like this, but it is possible.

The bottom line is: Without it, your bottom line suffers.

The most successful organisations are built on a culture of kind candour - one which empowers employees to hear and be heard more effectively, in a tolerant and respectful way. Even when the conversations that need to be had are difficult; whether letting a direct report know that they’re underperforming, disagreeing with your boss on a strategic initiative or even telling a colleague they smell bad. Nothing changes without a conversation, and yet despite caring about making good, implementable workplace decisions, many people still don’t speak up - in fact, 70 percent of people when faced with conflict choose to ignore it.

HardTalk™ is a certified, modular, blended programme that can significantly improve the performance of your company by teaching individuals and teams the communication skills to combat an all too common problem; how to have difficult conversations.