HardTalk™ In The Press
In every culture, in every place, respect is hugely important, but it can mean different things to different people. When working in one of the most multicultural places in the world, this can cause communication issues. The trick is in understanding what respect means where you are, and to the person you are communicating with.
One incredible story where a woman had a bug living in her ear for months and was dismissed by her doctor as anxiety got a great discussion going on how to make yourself heard. Dawn Metcalfe, founder of PSDi and author of The HardTalk Handbook joins Sally to talk about why this happens and how to drive the conversation so that your needs and wants are met, whether it be in the doctor’s office or in the workplace.
Dawn Metcalfe, Managing Director of PDSi and author of The HardTalk Handbook, found that while 90% of people face problems with their colleagues, 70% say they would avoid the awkward confrontation at all costs. With HardTalk, she’s helping people initiate the difficult conversations that will make a difference.
When HardTalk doesn’t happen research shows a serious negative impact on morale, productivity and the bottom line. And in some cases it’s even more important than that: it can kill.
Aside from the style of writing, the approach to the reader’s mind and the telepathic communication established between the writer and the person who has been through the scenario discussed in the book, this book might actually change the life of people.
“Being nice doesn’t mean that you shouldn’t speak up,” Dawn Metcalfe. If women in our global workforce don’t get comfortable with having difficult conversations, then they can only look forward to being liked, instead of developing the grit that they need to be heard.
Last month the UAE announced a draft law which would make it illegal to pay a man more than a woman for the same job – with one of the narrowest pay gaps already in the world, it’s great news. But don’t just sit back, relax and take fair pay for granted. Women are as good as negotiating at men when they actually do it – but according to many studies, they’re less inclined to take the leap and try. Dawn Metcalfe recently wrote a tips piece for Ella to help you negotiate the salary you want, even if it doesn’t come naturally. Give it a try – the principles are the same whether you’re male or female.
Diversity is great. Today, everybody knows it. Study after study backs it up. Diverse workforces should be at the forefront of innovation, creativity, productivity and more. But diversity only takes us so far. If inclusion isn’t front and centre of the conversation, organisations are missing out on the full potential of their workforce.
With a line-up of female leaders from the MENA business arena to share their expertise, the 2018 edition of Entrepreneur Middle East’s Achieving Women Forum brought together over 300 attendees to discuss and debate some of the key challenges and opportunities the region presents for female professional and entrepreneurs.
At some point in your career you are definitely going to have to ask a difficult conversation or address an awkward topic with a boss or colleague. These awkward conversations can certainly be…awkward. Dawn shares HardTalk insight with the Sunday Business Show team.
Have you ever dreaded a difficult conversation that you weren’t sure how to handle? Did you then make a mess of the conversation, or decide it wasn’t worth having? That’s what Dawn Metcalfe’s book HardTalk is all about.
Dawn Metcalfe is an executive coach, facilitator, trainer, leadership advisor, and author of two books, Managing the Matrix and The HardTalk™ Handbook and talks to Equity to share insight into what she does, why she does it and where she came from.