In the HardTalk programme we address an all-too-common BrainDrain: When we most need to understand we seek to explain.

It’s a strange phenomenon, but when we try to influence others rather than listening to understand what they don’t agree with or why they feel a certain way, we speak more. If we can’t listen enough to understand people’s behaviour, we certainly can’t hope to change it to get the result we want by talking over them…

During HardTalk, participants learn several BrainTrains to help them combat this issue. In fact, we’ve dedicated an entire module in the programme rather aptly called ListenHard which explores our capacity to listen in a lot more depth. If you’d like to find out more about the nuts and bolts of this module, get in touch with us via

In the meantime according to writer and coach Jennifer Underwood, listening has become a lost art in today’s world. She shares some excellent insight and top tips on just how we can reclaim this lost art and learn to listen, better. You can read it in full here:


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