by HardTalk™ Team | Inspiration
Too often, we confuse employee engagement and organisational culture and this confusion muddies the waters. Without a doubt, they are both very important contributors to organisational success. But let’s be clear on how they fit together. In HardTalk, we talk...
by HardTalk™ Team | Perspiration
People are the key to success or failure. Ensuring they have the right skills shouldn’t be a question. As Ed Steward of Southwest Airlines put it: “any [airline] can fly 737s to different cities. Our secret weapon is people, so we still had to invest in them.” Yet,...
by HardTalk™ Team | Inspiration
When Dr. David Dao boarded his United Airlines flight on April 9, 2017, he had no idea the firestorm his experience with the airline would cause. We all remember the video: a passenger being dragged from his seat, his face bloodied, and onlookers horrified. We...
by HardTalk™ Team | Perspiration
I was inspired to write this following a recent tweet thread in which a large number of women made the point that they don’t want to talk about diversity anymore. Instead they want to talk about their subject expertise. I hear that — I’d much rather use my energy...
by HardTalk™ Team | Inspiration
Work-style differences can cause a lot of friction in the workplace. If not quickly identified, small quirks can lead to large assumptions that drive wedges between teams. Whereas pace of work, level of formality, and leadership style are easier to recognize and adapt...
