Listen with Empathy.  It works.

Listen with Empathy. It works.

The fabulous Seth Godin does it again with this short piece on the power of empathy in successful communication.  More often than not, our workplace communications are related to negotiation or influence.  We want to influence someone to our way of thinking, to...
Why your Feelings can Hold you Back

Why your Feelings can Hold you Back

Everybody fights.  Thanks to our (extremely beneficial) individuality, it’s inevitable. But it can be incredibly awkward in the workplace.  If a colleague throws you under the bus, or your boss calls you out in front of the office, or a client doesn’t...
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