How to Turn Conflict into Opportunity

How to Turn Conflict into Opportunity

For many of us the thought of workplace conflict makes us want to run and hide under our desks. But these obstacles – whether difficult clients, disagreeing with coworkers, or challenging your boss – are often what leads to opportunity. Opportunity to...
Listen with Empathy.  It works.

Listen with Empathy. It works.

The fabulous Seth Godin does it again with this short piece on the power of empathy in successful communication.  More often than not, our workplace communications are related to negotiation or influence.  We want to influence someone to our way of thinking, to...
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