Listen with Empathy.  It works.

Listen with Empathy. It works.

The fabulous Seth Godin does it again with this short piece on the power of empathy in successful communication.  More often than not, our workplace communications are related to negotiation or influence.  We want to influence someone to our way of thinking, to...
Why your Feelings can Hold you Back

Why your Feelings can Hold you Back

Everybody fights.  Thanks to our (extremely beneficial) individuality, it’s inevitable. But it can be incredibly awkward in the workplace.  If a colleague throws you under the bus, or your boss calls you out in front of the office, or a client doesn’t...
The Example You Set Is Cruical

The Example You Set Is Cruical

A few of our recent blog posts have been related to this topic of crucial leadership behaviours and it is something we talk about a lot in the HardTalk programme; you cannot affect positive change as a leader if you aren’t willing to lead by example.  Too many...
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