Negotiating is a huge part of our professional lives.  In many ways, we can find ourselves doing it every day, even in small amounts.  Now, most likely, the negotiation situations you encounter won’t involve life or death outcomes, but they will be important to you or your organisation.  So we could all use a few tips on how to be more successful at negotiating, and who better to learn from than the people that HAVE to get it right – the FBI.

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